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If you good at selling one product or service make it your goal next month to sell more different products or services so you can get used to a range of customer expectations and questions. Shadow a sales engineer or product manager. Sales engineers and product managers possess unique technical knowledge that makes them a gold mine for shadows. Don’t expect to learn everything they know but do watch them give technical and product demos to absorb some of their expertise. Note that salespeople in our State of Sales report said they became more successful in their first year of sales, highlighting how adaptability and resiliency can help sales reps achieve great results.
Organizational Structure While it is important for salespeople to be team players so that they can contribute to overall business goals, many sales representatives work independently and largely unsupervised which requires different salesperson skills. Our Email Marketing List annual State of Sales report finds people are mostly working from home. Sales reps have many responsibilities from managing leads and hosting meetings to reporting on business trips and training if you work in the field or outside sales. There's a lot to take care of besides closing the deal so organizational skills are crucial. Organized salespeople know which prospects need attention and they take the time to check in and follow up when necessary. Tools can help you know exactly when to follow up with contacts, making it easier to stay organized.
Workflow efficiencies create time for sometimes overlooked sales activities such as personal development and coaching others. Develop organizational skills. You'll begin to understand where your time is spent and learn how to use it more effectively. Let technology help you. The software will give you an overall view of your tasks so you can prioritize your responsibilities more easily. Better yet, use it to automate workflows and repetitive tasks such as creating follow-up reminders and sending personalized emails when a deal enters a new stage. Attention CRM software will allow you to track interactions with prospects to better understand your customers and identify opportunities to improve sentiment.
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